{"id":12455,"date":"2019-10-01T11:33:42","date_gmt":"2019-10-01T09:33:42","guid":{"rendered":"https:\/\/mago.cloud\/?page_id=12455"},"modified":"2026-04-16T17:03:31","modified_gmt":"2026-04-16T15:03:31","slug":"c_supporto-tecnico","status":"publish","type":"page","link":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico","title":{"rendered":"Supporto Tecnico"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; wrap_container=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1526655567506{margin-bottom: 40px !important;background-color: #ffffff !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;bg-img-cover&#8221;][vc_column animation_type=&#8221;fadeIn&#8221;][rev_slider_vc alias=&#8221;it_c_assistenzatecnica&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_bca811966ceddf507dc0a3f89153e512 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0 \"><div class=\"porto-u-main-heading\" data-appear-animation=\"highlightShape\"><h1  ><span class=\"heading-highlight-before\"><\/span><span class=\"heading-highlight-svg\">MagoCloud<span class=\"svg-highlight scribble\"><svg class=\"highlight-scribble\" viewBox=\"0 0 760 60\" preserveAspectRatio=\"none\"><path d=\"M19,49C75.19,30.63,152,21,317.26,17.27c55.43-.41,198.33-2.08,407.85,12.53\"><\/path><\/svg><\/span><\/span><span class=\"heading-highlight-after\">\u00e8 un'applicativo completo<\/span><\/h1><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18px;\"><strong>MagoCloud<\/strong> \u00e8 un applicativo <strong>completo e potente<\/strong> il cui apprendimento viene facilitato se l\u2019utente viene correttamente guidato nella conoscenza delle configurazioni e dei settaggi preliminari. Utilizza i nostri prodotti con la massima sicurezza e con il miglior supporto!<\/span><\/p>\n<p><span style=\"font-size: 18px;\">Il servizio di supporto tecnico agli utenti \u00e8 affidato al canale dei <strong>Partner Zucchetti<\/strong>, affidati al tuo Partner di riferimento!<\/span>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"porto-u-heading  wpb_custom_bca811966ceddf507dc0a3f89153e512 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0 \"><div class=\"porto-u-main-heading\" data-appear-animation=\"highlightShape\"><h1  ><span class=\"heading-highlight-before\"><\/span><span class=\"heading-highlight-svg\">Punti di forza<span class=\"svg-highlight scribble\"><svg class=\"highlight-scribble\" viewBox=\"0 0 760 60\" preserveAspectRatio=\"none\"><path d=\"M19,49C75.19,30.63,152,21,317.26,17.27c55.43-.41,198.33-2.08,407.85,12.53\"><\/path><\/svg><\/span><\/span><span class=\"heading-highlight-after\"><\/span><\/h1><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_custom_heading text=&#8221;Why choose the Cloud and why you should choose MagoCloud&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal&#8221;][vc_column_text css=&#8221;&#8221;]\n<ul>\n<li class=\"margin15\"><span style=\"font-size: 15px;\">Conoscenza dell\u2019Utente finale \u2013 Empatia \/ Fidelizzazione (attitudini, comportamento, competenze).<\/span><\/li>\n<li class=\"margin15\"><span style=\"font-size: 15px;\">Rilevazione del grado di soddisfazione dell\u2019Utente Finale.<\/span><\/li>\n<li class=\"margin15\"><span style=\"font-size: 15px;\">Processo di interscambio finalizzato alla soluzione di problematiche: analisi \/soddisfazione dei bisogni (con trasferimento reciproco di informazioni \/ dati, pareri, consigli). Tali risultati costituiscono la base per valutare interventi del nostro prodotto e\/o sistema.<\/span><\/li>\n<li class=\"margin15\"><span style=\"font-size: 15px;\">Gestione disdette \u2013 Attivit\u00e0 per poter convalidare tale decisione.<\/span><\/li>\n<li class=\"margin15\"><span style=\"font-size: 15px;\">Gestione recupero Utenti Finali \u2013 Dialogo con Utente Finale per comprendere tale richiesta (identificazione del problema) \u2013 Tentativo di mediazione per superare eventuale insoddisfazione.<\/span><\/li>\n<\/ul>\n[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; wrap_container=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1581075246643{background: #ffffff url(https:\/\/mago.cloud\/wp-content\/uploads\/2020\/02\/AssistenzaTecnica2.jpg?id=14084) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;bg-img-cover&#8221;][vc_column animation_type=&#8221;fadeIn&#8221;]<div class=\"porto-block\" data-id=\"13354\"><style>.vc_custom_1747840044125{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}.vc_custom_1747840083578{porto_vc_design_option}@media(max-width:575px){.vc_custom_1747840044125{padding-right:15px!important;padding-left:15px!important;}}@media(max-width:575px){.vc_custom_1747840083578{padding-right:0px!important;padding-left:0px!important;}}.wpb_custom_ab3c06935b22e757d9ab4d573cfe1562.porto-u-heading .porto-u-main-heading > *{font-weight:600;font-size:38px;}.testoBordato { text-shadow: -1px 0 #000, 0 1px #000, 1px 0 #000, 0 -1px #000 !important;}<\/style>[vc_row full_width=\"stretch_row_content\" wrap_container=\"yes\" equal_height=\"yes\" content_placement=\"middle\" parallax=\"content-moving\" el_class=\"bg-img-cover\" conditional_render=\"%5B%7B%22value_role%22%3A%22administrator%22%7D%5D\" css=\".vc_custom_1747840044125{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}\" css_params=\"{``css_padding_right_xs``:``15px``,``css_padding_left_xs``:``15px``}\" custom_css_response=\"@media(max-width:575px){.vc_custom_1747840044125{padding-right:15px!important;padding-left:15px!important;}}\"][vc_column animation_type=\"fadeIn\" conditional_render=\"%5B%7B%22value_role%22%3A%22administrator%22%7D%5D\"]<div class=\"porto-u-heading  wpb_custom_ab3c06935b22e757d9ab4d573cfe1562 porto-u-55ca8359258f9a412be7e73af65d2aac  vc_custom_1747840083578\"><div class=\"porto-u-main-heading\"><h2   style=\"color:#ffffff;\">Parlaci del tuo progetto, siamo pronti a realizzarlo!<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>[vc_empty_space][vc_row_inner][vc_column_inner width=\"1\/2\"][vc_btn title=\"Richiedi demo\" style=\"custom\" custom_background=\"#005eb8\" custom_text=\"#ffffff\" shape=\"rounded\" size=\"xl\" align=\"center\" link=\"url:https%3A%2F%2Fmago.cloud%2Fit%2Frichiesta-demo|title:Richiedi%20demo\" el_class=\"buttonStyle\"][\/vc_column_inner][vc_column_inner width=\"1\/2\"][vc_btn title=\"Contattaci\" style=\"custom\" custom_background=\"#005eb8\" custom_text=\"#ffffff\" shape=\"rounded\" size=\"xl\" align=\"center\" link=\"url:https%3A%2F%2Fmago.cloud%2Fit%2Fcontatti|title:Contact%20us\" el_class=\"buttonStyle\"][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=\"yes\"][vc_column_inner width=\"1\/3\"][vc_btn title=\"Richiedi demo\" style=\"custom\" custom_background=\"#005eb8\" custom_text=\"#ffffff\" shape=\"rounded\" size=\"xl\" align=\"center\" link=\"url:https%3A%2F%2Fmago.cloud%2Fit%2Frichiesta-demo|title:Richiedi%20demo\" el_class=\"buttonStyle\"][\/vc_column_inner][vc_column_inner width=\"1\/3\"][vc_btn title=\"Vai allo Store\" style=\"custom\" custom_background=\"#005eb8\" custom_text=\"#ffffff\" shape=\"rounded\" size=\"xl\" align=\"center\" link=\"url:https%3A%2F%2Fstore.mago.cloud|target:_blank\"][\/vc_column_inner][vc_column_inner width=\"1\/3\"][vc_btn title=\"Contattaci\" style=\"custom\" custom_background=\"#005eb8\" custom_text=\"#ffffff\" shape=\"rounded\" size=\"xl\" align=\"center\" link=\"url:https%3A%2F%2Fmago.cloud%2Fit%2Fcontatti|title:Contact%20us\" el_class=\"buttonStyle\"][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; wrap_container=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1526655567506{margin-bottom: 40px !important;background-color: #ffffff !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;bg-img-cover&#8221;][vc_column animation_type=&#8221;fadeIn&#8221;][rev_slider_vc alias=&#8221;it_c_assistenzatecnica&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]MagoCloud \u00e8 un applicativo completo e potente il cui apprendimento viene facilitato se l\u2019utente viene correttamente guidato nella conoscenza delle configurazioni e dei settaggi preliminari. Utilizza i nostri prodotti con la massima sicurezza e con il miglior [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":15312,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12455","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supporto Tecnico - MagoCloud ERP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporto Tecnico - MagoCloud ERP\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&#8221;stretch_row&#8221; wrap_container=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1526655567506{margin-bottom: 40px !important;background-color: #ffffff !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;bg-img-cover&#8221;][vc_column animation_type=&#8221;fadeIn&#8221;][rev_slider_vc alias=&#8221;it_c_assistenzatecnica&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]MagoCloud \u00e8 un applicativo completo e potente il cui apprendimento viene facilitato se l\u2019utente viene correttamente guidato nella conoscenza delle configurazioni e dei settaggi preliminari. Utilizza i nostri prodotti con la massima sicurezza e con il miglior [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico\" \/>\n<meta property=\"og:site_name\" content=\"MagoCloud ERP\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Zucchetti-Worldwide-799895010175846\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-16T15:03:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ZucchettiWorld\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\\\/delivery\\\/supporto-tecnico\",\"url\":\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\\\/delivery\\\/supporto-tecnico\",\"name\":\"Supporto Tecnico - MagoCloud ERP\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mago.cloud\\\/it#website\"},\"datePublished\":\"2019-10-01T09:33:42+00:00\",\"dateModified\":\"2026-04-16T15:03:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\\\/delivery\\\/supporto-tecnico#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\\\/delivery\\\/supporto-tecnico\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\\\/delivery\\\/supporto-tecnico#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mago.cloud\\\/it\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MagoCloud\",\"item\":\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Perch\u00e9 MagoCloud\",\"item\":\"https:\\\/\\\/mago.cloud\\\/it\\\/mago-cloud\\\/perche-magocloud\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Supporto Tecnico\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mago.cloud\\\/it#website\",\"url\":\"https:\\\/\\\/mago.cloud\\\/it\",\"name\":\"MagoCloud ERP\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mago.cloud\\\/it?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Supporto Tecnico - MagoCloud ERP","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico","og_locale":"it_IT","og_type":"article","og_title":"Supporto Tecnico - MagoCloud ERP","og_description":"[vc_row full_width=&#8221;stretch_row&#8221; wrap_container=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1526655567506{margin-bottom: 40px !important;background-color: #ffffff !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;bg-img-cover&#8221;][vc_column animation_type=&#8221;fadeIn&#8221;][rev_slider_vc alias=&#8221;it_c_assistenzatecnica&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]MagoCloud \u00e8 un applicativo completo e potente il cui apprendimento viene facilitato se l\u2019utente viene correttamente guidato nella conoscenza delle configurazioni e dei settaggi preliminari. Utilizza i nostri prodotti con la massima sicurezza e con il miglior [&hellip;]","og_url":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico","og_site_name":"MagoCloud ERP","article_publisher":"https:\/\/www.facebook.com\/Zucchetti-Worldwide-799895010175846\/","article_modified_time":"2026-04-16T15:03:31+00:00","twitter_card":"summary_large_image","twitter_site":"@ZucchettiWorld","twitter_misc":{"Tempo di lettura stimato":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico","url":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico","name":"Supporto Tecnico - MagoCloud ERP","isPartOf":{"@id":"https:\/\/mago.cloud\/it#website"},"datePublished":"2019-10-01T09:33:42+00:00","dateModified":"2026-04-16T15:03:31+00:00","breadcrumb":{"@id":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mago.cloud\/it\/mago-cloud\/delivery\/supporto-tecnico#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mago.cloud\/it"},{"@type":"ListItem","position":2,"name":"MagoCloud","item":"https:\/\/mago.cloud\/it\/mago-cloud"},{"@type":"ListItem","position":3,"name":"Perch\u00e9 MagoCloud","item":"https:\/\/mago.cloud\/it\/mago-cloud\/perche-magocloud"},{"@type":"ListItem","position":4,"name":"Supporto Tecnico"}]},{"@type":"WebSite","@id":"https:\/\/mago.cloud\/it#website","url":"https:\/\/mago.cloud\/it","name":"MagoCloud ERP","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mago.cloud\/it?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"}]}},"_links":{"self":[{"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/pages\/12455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/comments?post=12455"}],"version-history":[{"count":7,"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/pages\/12455\/revisions"}],"predecessor-version":[{"id":31186,"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/pages\/12455\/revisions\/31186"}],"up":[{"embeddable":true,"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/pages\/15312"}],"wp:attachment":[{"href":"https:\/\/mago.cloud\/it\/wp-json\/wp\/v2\/media?parent=12455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}